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24x7 Coverage ToolCASE provides 24x7 support so you can concentrate on improving your business. Our services include business hours and after hours coverage by highly skilled, experienced and dedicated staff.
24x7 Monitoring Services ToolCASE provides state of the art systems and network monitoring services as part of our services. This provides us with the ability to respond to any emergency with the shortest possible response time providing you with peace of mind knowing your systems are in good hands. The ToolCASE A+RK monitoring infrastructure services are also available for your organization to utilize in supporting your own systems.
Disaster Recover Assistance ToolCASE provides support when you need it most. When a Hurricane bears down on your facility or an earthquake rocks your world, you will feel at ease knowing ToolCASE is available and uneffected by most disasters. This provides us with the ability to provide services when your personell are distracted by your local events.
Cradle to Grave support ToolCASE provides services beginning with bare-metal systems. By use of systems management consoles we install operating systems and software, patch software and firmware and provide full system support. During disasters we are able to provide support, many times without any support from your staff for management and recovery of your systems. When your systems are due for technology refreshes, we fully support migration of data and services through the entire process until system retirement.
You choose the Technology ToolCASE provides support for systems installled directly on physical hardware and virtualized. Virtualization usage has grown tremendously and ToolCASE has been there, supporting physical virtualization technologies such as IBM LPAR and HP NPAR, and software virtualization, such as VMware, Xen Server and HP VPAR.
Solution Overview ToolCASE provides support for your core Unix/Linux systems including:
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